Last night an unexpected thing happen to us, my youngest daughter Elai was scratch by a stray cat near her neck. As soon as my wife realized the incident she started to freak out. This created a lot of tension in the house. Tension that made also my eldest daughter to cry even louder than Elai. You could just imagine the environment (three girls freaking-out, oh man… :-)).

I on the other hand called my mother and asked her if she could take care of Jeth (oldest) as we rush Elai to the nearest hospital for anti-rabies. Then I called the different clinics within our area and asked if they administer anti-rabies, luckily I found one in just a few calls. Then the rest is history… she got injected and were told to come back for follow-ups.

What did I learned from this experience? In business it is the same with family life… there will be a lot of surprises to come. There will be times that when you expect that everything is running smoothly an untoward incident will happen that is beyond your control.

You might be ranking high in Google search for a certain keyword then the big G changes its algorithm and you finally found yourself on the 5th page. Or worst your website got deface due to a security hole in your CMS. Instead of freaking out you may want to remember the following points:

1. Be calm. It is much easier to think and make decision when the mind is calm. In emergency cases Paramedics always stay calm so that they can assess the situation and make appropriate decision.

2. Damage control. Do the first necessary solution. For example if your site was defaced, you may want to closed your hosting temporarily or change the index page asap. It is much nicer to see a 404 Page than a porn page.

3. Ask an expert. Seek the help of experts in the problem that you are encountering. First it will be much faster to solve the problem, second it will be more concrete since they have already experience it. If you cannot afford for an expert seek solution through web forums or community. It is more probable that someone has encountered your problem and may offer quick solution.

There will always be unexpected things to come, accept it as challenge so that the next time we encounter it we will be more prepared in dealing with it.

More power.

James
“Live life today. the purpose of life being alive.”